Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Skysea Sommer

Skysea Sommer

October 5, 2024

5  out of  5
rating by Skysea Sommer
"Val has been my life insurance agent for the past 5 years. I feel relieved knowing that if something were to ever happen to me there’s an honest and hard working person to be sure my family is taken care of."
We responded:
"Thank you for trusting me and my team with your family to protection plan! "
Profile photo of Rayonna Rogers

Rayonna Rogers

October 4, 2024

5  out of  5
rating by Rayonna Rogers
"Amazing work ethic, phenomenal environment to even be in let alone the urgency and care that they provide to their customers! Highly recommend, your insurance will be in good hands if you leave it in theirs!!!"
We responded:
"Thank you for the 5 star review! My team and I appreciate it! "
Profile photo of Tony Wilson

Tony Wilson

October 4, 2024

5  out of  5
rating by Tony Wilson
"Super friendly and easy to work with! Love Val and her staff!!"
We responded:
"Thank you for the kind words and 5 stars!! Very much appreciated! "
Profile photo of m2soccerman1

m2soccerman1

October 4, 2024

1  out of  5
rating by m2soccerman1
"Dear Val White-Xayarath , I hope this message finds you well. I am writing to express my frustration with the communication difficulties I’ve experienced while trying to reach your team. In particular, I often find myself leaving voicemails, and in 9 out of 10 instances, I do not receive a call back. This lack of timely response has made it incredibly challenging to get the support and assistance I need. As a long-time customer, I believe open and reliable communication is essential, and unfortunately, this experience has led me to consider exploring other insurance agents who may be more accessible. I would appreciate any steps that could be taken to improve this situation. However, if this issue persists, I may need to move forward with finding a new insurance provider."
We responded:
"Hello, I sorry to hear that you are frustrated. The office process is to check voicemail’s daily calls after 4 will be returned the next business day. My team is also trained to leave very detailed notes. We also leave detailed notes when we leave voicemails after returning calls. According to our records we have spoken to you several times. I take this issue very seriously and we will reach out to address your concerns. My door is always open. Have a great weekend!"
Profile photo of Chic Air Balloon Design & Decor

Chic Air Balloon Design & Decor

October 1, 2024

5  out of  5
rating by Chic Air Balloon Design & Decor
"Great customer service! They consistently go above and beyond to meet their customers' needs. Highly recommend them for all your insurance needs."
We responded:
"Thank you for the kind words and 5 stars! "
Profile photo of Shawn Hennings

Shawn Hennings

October 1, 2024

1  out of  5
rating by Shawn Hennings
"The assistant in the office has a lack of integrity and withholds important information up front. Would never work with an agency that lacks something so important."
We responded:
"Hello Shawn, our office is dedicated to exceeding customer expectations and achieving the highest levels of satisfaction, and we have many awards because of this! We work diligently with the information provided to us to ensure the best possible service. When we spoke earlier, you didn’t mention any issues. We uphold integrity and can only use the information that is given at the time. We hope you can find another company that meets your needs. Have a nice day!"
Profile photo of Adu LaXj

Adu LaXj

July 12, 2024

5  out of  5
rating by Adu LaXj
"Great customer service highly recommended."
Profile photo of FE Lih

FE Lih

April 2, 2024

5  out of  5
rating by FE Lih
"Very helpful and great service!"
We responded:
"Thank you for the 5 stars! We appreciate your business! "
Profile photo of Yun Nut

Yun Nut

March 20, 2024

5  out of  5
rating by Yun Nut
"Best service!"
We responded:
"Thank you for the 5 stars and the kind words! We appreciate your business! "
Profile photo of Sunny Moe

Sunny Moe

December 13, 2023

5  out of  5
rating by Sunny Moe
"Best service ever!"
We responded:
"Thank you for the kind words and 5 stars! "
Profile photo of har shin

har shin

October 13, 2023

5  out of  5
rating by har shin
"Great customer service."
We responded:
"Thank you for the five stars! "
Profile photo of Na Si Mar

Na Si Mar

September 29, 2023

5  out of  5
rating by Na Si Mar
"Love how friendly and caring all of the staff members. So fast accomplishing the request."
We responded:
"Thank you for the kind words and the five stars! "
Profile photo of Sunsun Aye

Sunsun Aye

September 29, 2023

5  out of  5
rating by Sunsun Aye
"Hightly recommended"
We responded:
"Thank you for the five stars!"
Profile photo of Bes Taylor Jones

Bes Taylor Jones

September 29, 2023

5  out of  5
rating by Bes Taylor Jones
"The office and the staff is super friendly. I love stopping in there! Customer service is fabulous."
We responded:
"Thank you for the kind words and the five stars. Love seeing our customers! "
Profile photo of Ha San

Ha San

September 29, 2023

5  out of  5
rating by Ha San
"Best agent!"
We responded:
"Thank you! "
Profile photo of Muhsan Raza

Muhsan Raza

September 28, 2023

5  out of  5
rating by Muhsan Raza
"The best place to do your all insurance needs. The best friendly staff 👌 🙌 👏 ❤️"
Profile photo of Richard Byrd

Richard Byrd

September 27, 2023

5  out of  5
rating by Richard Byrd
"I've been with her every since she got into the business. Great agent workers, check them out."
We responded:
"Thank you for the kind words! "
Profile photo of Amy Jelasiss

Amy Jelasiss

September 27, 2023

5  out of  5
rating by Amy Jelasiss
"Highly recommended!"
We responded:
"Thank you for the recommendation! "
Profile photo of B RC

B RC

September 27, 2023

5  out of  5
rating by B RC
"Val and her team always go out of their way to help me. I moved to the state a couple years ago, and they made sure everything transferred well, and then again when I moved in city. They also helped me with business insurance and really dove in to understanding a line of coverage that was new to them because of the nature of my work. I appreciate this crew!"
We responded:
"Thank you for the 5 stars!!"
Profile photo of Hei Lay

Hei Lay

September 21, 2023

5  out of  5
rating by Hei Lay
"Highly recommended"
We responded:
"Thank you for the 5 stars! "
Profile photo of Hussain Mohammad

Hussain Mohammad

September 20, 2023

5  out of  5
rating by Hussain Mohammad
"Great stuffs!"
We responded:
"Thank you! "
Profile photo of Thailynn Xayarath

Thailynn Xayarath

September 20, 2023

5  out of  5
rating by Thailynn Xayarath
"Amazing person in the office and out! Extremely helpful."
We responded:
"Thank you! "
Profile photo of janet kein

janet kein

September 20, 2023

5  out of  5
rating by janet kein
"The team is extremely knowledgeable and helpful, it is a delight to work with them. One of the staff also spoke Burmese so it’s very helpful to non native speakers. I highly recommend !!!"
We responded:
"Thank you! "
Profile photo of Eric Xayarath

Eric Xayarath

September 19, 2023

5  out of  5
rating by Eric Xayarath
"Best agent in the world!"
We responded:
"Thank you!"
Profile photo of Yancy Bejarano

Yancy Bejarano

September 19, 2023

5  out of  5
rating by Yancy Bejarano
"Excellent customer service. The team is always professional and have a positive attitude towards solving any matter regarding policies. Amazing team!"
We responded:
"Thank you!"